Privacy Policy

Privacy Policy

By submitting any personal information, including that of others, on this website, you agree to the terms of use as outlined in this Privacy Policy. The internet is an insecure medium; however, we are committed to protecting your privacy. This Privacy Policy outlines the security measures we have taken to protect your information and how we use the information we collect from you. We recommend reading this Privacy Policy before providing any information to us.

Information We Collect and How We Use It

Within this website, we may request you to provide us with relevant personal information. Rest assured, we do this to provide you with the product or service you requested, as a requirement, and to serve and maintain your policy, including responding to any inquiries you may have. All personal information you provide will be handled confidentially by Tuwaiq Insurance Brokerage and will be stored in our data systems or those of our contracted insurance companies. It will not be disclosed to any third party except with your consent or as permitted by law.

Tuwaiq Insurance Brokerage also wishes to inform you (via phone, or email) about selected products and services we offer to our clients. If you prefer not to receive this information, please let us know when you contact us.

As part of the process of providing the requested product or service, we may conduct certain checks or exchange information through various databases. For example, as part of the pricing process for medical insurance products, we may verify licensed entities and keep a record of this inquiry. When we review data or exchange information, we will include more details about it within the website or when we communicate with you.

Cookies

When you visit our site, we may attach a cookie to your browser. Cookies are small text files that allow us to identify your computer, recognize repeat users, monitor anonymous user behavior, and collect data about users to improve our services. The data we collect using cookies does not identify individual users and is only used to track and analyze website usage.

Most web browsers accept cookies by default, but if you prefer not to collect data this way, you can disable this service in your browser settings. However, without cookies, you may not be able to take full advantage of our website’s features, including customizing web content to reflect your preferences.

How We Protect Your Information

We collect your personal information, such as names and addresses, through a secure link using industry-recognized Secure Socket Layer (SSL) technology, which encrypts data while it is sent over the web. This is usually indicated by a lock icon in the status bar at the bottom of most browsers. Firewalls are used to prevent unauthorized traffic to the servers, and the servers are secured in a safe location accessible only to authorized personnel.

Your Consent

By submitting your information on this website, you consent to the use of that information as outlined in this Privacy Policy. If we make changes to the Privacy Policy, we will post those changes on this page and provide notifications on other pages of the website so that you are always aware of how we use your information. Continued use of this service signifies your acceptance of any changes made.

Accessing, Correcting, or Modifying Personal Information

If you need to access your health information or make modifications or corrections, you can contact us at our customer service number 8001241242 or via email at CustomerService@tuwaiq.com.sa.